1. Introduction
Khlas Pay respects your privacy and is committed to protecting personal data in accordance with applicable Moroccan laws and international data protection standards, where applicable.
This Privacy Policy explains how we collect, use, process, store, and protect information when you access our website, platform, or payment-related services.
2. Information We Collect
Business Information
- Company name
- Business registration details
- Tax identification numbers
- Merchant account information
- Business contact details
Personal Information
- Full name
- Email address
- Phone number
- Billing information
- Identity verification documents
Transaction Information
- Payment amounts
- Transaction references
- Settlement details
- Banking metadata
- Payment status information
Technical Information
- IP address
- Device information
- Browser type
- Operating system
- Website activity
- Cookies and analytics data
3. How We Use Information
Khlas Pay may use information to:
- Provide payment and merchant services
- Verify merchant identity
- Facilitate payment processing
- Monitor fraud and suspicious activity
- Improve platform functionality
- Communicate with users
- Comply with legal and regulatory obligations
- Maintain security and compliance controls
- Provide customer support
4. Legal Basis for Processing
Where applicable, Khlas Pay processes data based on:
- Contractual necessity
- Legal and regulatory obligations
- Legitimate business interests
- User consent, where required
5. Sharing Information
We may share information with:
- Regulated financial institutions
- Payment processors
- Compliance and verification providers
- Banking partners
- Fraud prevention providers
- Technology infrastructure providers
- Legal or regulatory authorities, where required by law
Khlas Pay does not sell personal information.
6. Data Security
Khlas Pay uses commercially reasonable technical and organizational safeguards designed to protect data, including:
- Encryption technologies
- Access controls
- Secure APIs
- Monitoring systems
- Authentication controls
- Security reviews and audits
Despite these measures, no online platform can guarantee absolute security.
7. Data Retention
We retain data only for as long as necessary to:
- Provide services
- Meet legal and regulatory obligations
- Resolve disputes
- Enforce agreements
- Maintain compliance records
Retention periods may vary depending on applicable laws and operational requirements.
8. International Data Transfers
Your information may be processed or stored in jurisdictions where Khlas Pay, its infrastructure providers, technology partners, or financial institutions operate.
Where appropriate, reasonable safeguards may be implemented for international data transfers.
9. Your Rights
Depending on applicable laws, users may have rights to:
- Access personal data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to certain processing activities
- Request data portability
- Withdraw consent, where applicable
Requests may be submitted using the contact details provided on our website.
10. Cookies & Analytics
Khlas Pay may use cookies and analytics technologies to:
- Improve website functionality
- Analyze usage trends
- Maintain security
- Enhance user experience
Users may manage browser cookie preferences independently.
11. Third-Party Links
Our website may contain links to third-party websites or services.
Khlas Pay is not responsible for the privacy practices, security, or content of external websites.
12. Children's Privacy
Khlas Pay services are not intended for individuals under the age of 18.
We do not knowingly collect information from minors.
13. Changes to This Privacy Policy
Khlas Pay may update this Privacy Policy periodically.
Updated versions become effective upon publication on the website.